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ECR Enterprise Call Recorder

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ECR Software displays "Error 1096"
Symptom ECR Software displays "Error 1096" Solution The most common cause of this error is when using remote desktop. A) If you were using remote desktop when yo
Last Modified - 2010-06-16 - Similar Articles

Windows Media Player 11 Conflict with Windows Media Encoder 9 Series
Symptoms: No audio during call record playback, OR Software displays message: "UNEXPECTED ERROR IN AUDIO CODEC" during a call or call record playback.
Last Modified - 2007-04-10 - Similar Articles

How to Ensure Best Possible Audio Quality in your Call Records
There are a number of factors that can affect audio quality in call record files. To ensure the BEST possible quality, follow these steps: Make sure the A-Law / &m
Last Modified - 2009-12-10 - Similar Articles

How much hard drive capacity is needed for storing call recording files?
The Algo Hard Drive Capacity Calculator allows you to enter various system parameters to estimate how much hard drive space you will require for storing call recorder files on
Last Modified - 2009-12-10 - Similar Articles

ECR Server Migration for ECR v2.1.0
This article describes the process to follow when migrating an ECR (v2.1.0) Installation from an existing server to a new server. Section 1  - Old ECR Server The f
Last Modified - 2010-06-14 - Similar Articles

Windows Media Encoder Input Source Problem
Symptoms Software displays message “Codec Error 0xC00D1B8A” Products Affected Enterprise Call Recorder (ECR) Software Description of Problem There is a probl
Last Modified - 2008-12-05 - Similar Articles

ECR Server Migration for ECR v2.3
Follow these steps when migrating your ECR Server to a new Win 7 PC using ECR Version 2.3.
Last Modified - 2010-06-14 - Similar Articles


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